• Mismatch: how inclusion shapes design

Mismatch: how inclusion shapes design

VAN DITMAR

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How inclusive methods can build elegant design solutions that work for all.

Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card.

Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods—designing objects with rather than for excluded users—can create elegant solutions that work well and benefit all.

Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his “Wall of Exclusion,” which displays dozens of game controllers that require two hands to operate; an architect shares her firsthand knowledge of how design can fail communities, gleaned from growing up in Detroit's housing projects; an astronomer who began to lose her eyesight adapts a technique called “sonification” so she can “listen” to the stars.

Designing for inclusion is not a feel-good sideline. Holmes shows how inclusion can be a source of innovation and growth, especially for digital technologies. It can be a catalyst for creativity and a boost for the bottom line as a customer base expands. And each time we remedy a mismatched interaction, we create an opportunity for more people to contribute to society in meaningful ways.

Details:
Measures 14 x 21 cm
Counts 176 pages

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Misc Store supports
climate change solutions &
plants a tree for every order

Importing from countries as far as Japan & shipping worldwide has more of an impact than we would like. That is why we plant a tree for every order + we plant an additional 2 trees each day.

Furthermore, we offset the individual carbon footprint of our staff, including travel per individual under 8,000 km by car or 2 short-haul return flights annually, by funding climate change solutions through Ecologi.
A selection of these climate projects are shown here.

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Climate projects supported by Misc Store

Using waste biomass to produce electricity in Chile

Small scale onshore wind in India

Protecting lowland peat forest in Indonesia

Producing electricity from solar energy in Vietnam

Protecting and restoring forests in Papua New Guinea

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